Vendor Recruiter

Our client is a global professional services firm with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. Your experience will cover managing the end to end recruitment process, dealing with senior stakeholders and all coordination and admin of the account.

Responsibilities:

Service Delivery

• To be accountable for the service delivery of the Resource Solutions team and relationship management with the client at all levels
• Management of the vendor managed recruitment process
• To provide superior service and develop strong relationships with key stakeholders
• Delivering full compliance with the Service Level Agreement Between Resource Solutions and the client
• Act as central point of contact for escalated issue resolution

Client Drivers & Initiatives

• Regularly meeting with stakeholders, hiring managers, partners to promote the new recruitment model
• Continue to develop the Resource Solutions profile within MMC
• Building and maintaining internal relationships with the client
• Acting as the interface to HR community / Line Management / Resource Solutions Management

Process

• Educating the stakeholders for the new recruitment process
• Full management of the vendor recruitment cycle
• Management of the agencies – ensuring they are adhering to their program requirements
• Scheduling and tracking all interviews for the hiring team
• Dealing with all extensions / terminations
• Induction of the new workers
• Dealing with any query management / escalations
• Management of the shared inbox (if necessary)
• Responsible and accountable for the integrity of data on all recruitment related systems, Resource Solutions or client systems
• Running any ad-hoc reports for the client

Essential Requirements:

• Solid end to end recruitment experience, Ideally experience working within (or closely with) MSP programs
• An understanding of the contractors recruitment market is definitely an advantage
• Effective and clear communicator, with excellent stakeholder and vendor management skills
• Experienced with compliance issues in the area of flexible staffing solutions
• Detail minded and able to juggle between recruitment and HR administration work